What We Do
Big Capabilities for Subscription Commerce Companies
What We Bring
To the Table
Home Direct makes the delivery process as easy and cost effective as possible without sacrificing the high level of service your customers deserve. Logistically, we have ample warehouse space and we employ a large team of company drivers, with both aspects of the business positioned to scale quickly. Because of streamlined processes and the easy-to-integrate technology we use, your customers get best-in-class service at roughly 50% the cost of larger delivery companies.
Along with streamlined delivery processes, we pride ourselves on our dedicated employees. Customer service comes first and is at the center of everything we do. Our delivery team is held to a high level of accountability and ownership over their job: delivering to your customers. At the end of the day, the human interaction when a package is delivered is part of the experience for customers. We hold top customer satisfaction ratings among peers.
Home Direct Express is the premiere custom delivery service for subscription commerce, with emphasis on hard-to-deliver goods like perishables and fragile items. We recognize that delivery is an extension of your brand and the face of your company at the home of your customer. Your brand promise is our promise.
Because of this, our business model is custom-designed for subscription commerce. We partner with FedEx to accomplish line-haul from our customer dock to our facilities. From there, we manage staging and home delivery logistics, offering a dock-to-door transportation model for perishable and fragile packages as well as odd sized/large packages and parcels.
Products We Deliver
We work with companies across the subscription commerce industry, specializing in perishables and fragile items like bottled wine.